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1) EcoCap: A message must have a clear title; any cc must be accompanied by a note explaining why the recipient is being cc'd and whether any action is expected; if the e-mailer expects a response he's supposed to give a deadline; and so on. The idea is to have the top executives at the firm use an EcoCap-altered version of Microsoft Outlook and let other employees adopt it only if they want to. They may not; the software lets the firm track e-mail behavior in excruciating detail

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