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http://brenebrown.com/ defines empathy as having four components:

  1. to be able to see the world as others see it
  2. to be nonjudgmental
  3. to understand another person's feelings
  4. to communicate your understanding of that person's feelings back to them

Empathy is a skill that we have to learn and practice  mastery comes from practice. Ultimately, we want to be warm, be kind, and be accessible.

https://slack.engineering/on-empathy-pull-requests-979e4257d158

http://sethgodin.typepad.com/seths_blog/2009/10/empathy.html


Categories : (  2009 > 10 > 25etcword )

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(last edited May 3, 2018 by Kishore Balakrishnan - @bekishore - Contact for feedback and suggestions) [info] [diff] [full] EditText of this page

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